AccidentPal

ACCIDENTPAL SUPPORT

How can we help?

Choose the contact below that matches your request. We typically send an initial response by email within 2 business days. We cannot provide legal advice, medical advice, or emergency assistance.

Emergency? Call 911 or your local emergency number. Do not wait for an email response from AccidentPal.

Product and account help

For sign-in problems, report uploads, app behavior, or questions about an existing support reference.

support@accidentpal.ai

Include your app version, device model, OS version, and the steps that led to the problem. Do not email passwords, Social Security numbers, or unredacted medical files.

Safety or abusive content

Use the in-product Report and Block actions when they are available. For follow-up, email support and include the reference code shown in the confirmation after you report content in the app. This is a safety report reference, not an accident report number. If you no longer have the code, you can still contact us.

If you feel threatened or unsafe, contact local law enforcement directly. AccidentPal support cannot intervene in real-time situations.

Contact the support team

AccidentPal does not monitor email continuously. Contact emergency services if anyone is in immediate danger.